We are a family run diverse retailing and wholesaling business. We have been trading successfully since 1984 and are well known as established within our trading areas. We have a reputation as an ethical, customer focused business that goes to significant lengths to ensure customer satisfaction. In dealing with us you will find us to be honourable, helpful and friendly. We will always recommend the best solutions for you, if you ask us, and will always prefer a longer term relationship.
We are all about products. Top quality branded home related products at value for money prices. That’s what we strive to deliver. We stock over 35,000 products that help you build, decorate, improve and maintain your home. We don’t just stock the luxuries and the treats, but also the everyday things. Infact, we get as excited about finding a great new washing up liquid as we do about a new type of electrical shower. We are constantly on the hunt for new brands, new products and are always happy to receive suggestions from our customers.
Lords has several branches in West and North London. From a large trade distribution centre in Park Royal London, servicing our trade and professional customers to several specialist retail outlets in Westbourne Grove, Notting Hill Gate and Enfield, North London.
A company obsessed with customer service, we have been helping our trade, professional and domestic customers since we began trading. From a single outlet, the company has grown substantially with a turnover in excess of £12 million and over 100 employees. We are always flattered to be recognised and our latest accolades include the Archant/HSBC Best Customer Service Award, and the PRP Employer of the Year Award.
Here is what you need really to know about us:
We believe in providing the best possible products with honest, professional, friendly advice and help. Not just paying lip service and writing nice About Us pages, but proving our commitment in our everyday actions. The service ethic flows through our company from the delivery personnel to the Managing Director, who also started on the shop floor, loading vans.
We are a socially responsible company who value our staff, our community, our customers and our suppliers.
Put us to the test and tell us what you think. If you tell us we can do better, then we will. We are pretty confident that we have thought of most things, but are sure that it’s not everything!
You can write to us at our Registered Office at:
Lords of Notting Hill
119/121 Westbourne Grove,
Notting Hill,
London,
W2 4UP
United Kingdom
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Tel:
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020 70 60 511 (Online Sales & Admin)
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Fax:
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020 7792 9513
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Emails:
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Sales:
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Customer Services:
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Accounting:
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The Boss:
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LORDS TRADE CENTRE
Unit 1, Radford Industrial Estate Goodhall Street London NW10 6UA T: 020 8963 7530 F: 020 8838 6833 |
LORDS HARDWARE & TOOLS
119 Westbourne Grove Notting Hill
London W2 4UP T: 020 7221 4756 F: 020 7792 9513 |
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LORDS PAINTS
125 Westbourne Grove Notting Hill
London W2 4UP T: 020 7313 7480 F: 020 7792 9513 |
LORDS BDM
1/3 Bush Hill Parade,
Church Street, Edmonton
London N9 9JS Tel No: 020-8360 8558 |
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LORDS TIMBER MERCHANT
117 Westbourne Grove
Notting Hill
London W2 4UP T: 020 7221 4756 F: 020 7792 9513 |
LORDS ARCHITECTURAL IRONMONGERY
121 Westbourne Grove Notting Hill
London W2 4UP T: 020 7221 4756 F: 020 7792 9513 |
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LORDS HOMEWARES
86 Westbourne Grove London W2 5RT T: 020 7792 2471 F: 020 7792 9513 |
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We hope that you will find our website convenient and easy to use. These features will help make your shopping experience with us as easy as possible.
Home Page Link
You can get back to our home page at any time by clicking on the Lords logo which appears on the top left-hand side of the screen.
Top Navigation Bar
You can navigate to specific areas of the site directly using our navigation menu at the top of your screen.
Search Box
The search box is always on the top middle of the screen. You can search by any key words and our site will provide you with the matches that match your query most closely. You can for example use product or brand name, key words such as the product type, or the product code.
Your Basket
The number of items in your basket can always be seen at the top of the screen. To see what you have in your basket you need to click the “Your basket” link. When you click on your basket it shows you the quantity, title and subtotal of any product(s) you have put into your basket.
Creating an Account with Lords will allow you to significantly speed up your order placement. We also regularly reward our loyal account holders with free gifts and offers, when they shop with us.
We also regularly set up buying panels to discuss and vote on new brands or products that we are looking to stock. Account holders are invited to participate in these buying panels.
By creating an account you are able to check your past orders and order history at any time convenient to yourself.
We do ask our account holders and customers to tell us what they think of our service. We are always happy to hear from you, whether good or bad, and will try to address any issues where you feel we have not lived up to expectations.
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Returns Guarantee
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