We are a family run diverse retailing and wholesaling business. We have been trading successfully since 1984 and are well known as established within our trading areas. We have a reputation as an ethical, customer focused business that goes to significant lengths to ensure customer satisfaction. In dealing with us you will find us to be honourable, helpful and friendly. We will always recommend the best solutions for you, if you ask us, and will always prefer a longer term relationship.
We are all about products. Top quality branded home related products at value for money prices. That’s what we strive to deliver. We stock over 35,000 products that help you build, decorate, improve and maintain your home. We don’t just stock the luxuries and the treats, but also the everyday things. Infact, we get as excited about finding a great new washing up liquid as we do about a new type of electrical shower. We are constantly on the hunt for new brands, new products and are always happy to receive suggestions from our customers.
Lords has several branches in West and North London. From a large trade distribution centre in Park Royal London, servicing our trade and professional customers to several specialist retail outlets in Westbourne Grove, Notting Hill Gate and Enfield, North London.
A company obsessed with customer service, we have been helping our trade, professional and domestic customers since we began trading. From a single outlet, the company has grown substantially with a turnover in excess of £12 million and over 100 employees. We are always flattered to be recognised and our latest accolades include the Archant/HSBC Best Customer Service Award, and the PRP Employer of the Year Award.
Here is what you need really to know about us:
We believe in providing the best possible products with honest, professional, friendly advice and help. Not just paying lip service and writing nice About Us pages, but proving our commitment in our everyday actions. The service ethic flows through our company from the delivery personnel to the Managing Director, who also started on the shop floor, loading vans.
We are a socially responsible company who value our staff, our community, our customers and our suppliers.
Put us to the test and tell us what you think. If you tell us we can do better, then we will. We are pretty confident that we have thought of most things, but are sure that it’s not everything!